Derek O’Carroll is CEO of Brightpearl, a cloud-based ERP built solely for retailers and wholesalers. Co-author of the Omnichannel Survival Guide, Derek is recognised as a leading retail expert leading BP that trades $1.8bn of business globally each year, cementing its position as an invaluable asset for mid-sized merchants seeking a competitive edge.

Internet executive with over 10 years of experience, including general management of small to mid-size organizations, product development, business operations, and strategy. Have conceptualized and grown multiple businesses from zero to multi-million dollars in North America and in the Middle East.

Emilie Cushman is the Founder and CEO of Kira Talent. Cushman founded the company in 2012, and since launching Kira she has been named the HSBC Woman Leader of Tomorrow and one of Canada's Top 100 Most Powerful Women.

Brad has been building Customer Support companies for more than 20 years. Previously he was the Co-founder of Assistly, which was acquired by Salesforce and became Desk.com. Prior to that he was CTO for Talisma and Co‑founder & CTO of eShare Technologies.