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SaaS Interviews with CEOs, Startups, Founders

What if you knew data behind the fastest growing SaaS companies today? Each morning join Nathan Latka as he spends 15 minutes interviewing SaaS founders. You'll learn how SaaS CEO's launched their startup and grew it into a business. SaaS Founders range from bootstrapped to funded, MVP to 10,000 customers, pre revenue to pre IPO.
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Now displaying: Page 1
Mar 8, 2017

Alex Fishman, the founder and CEO of Bugsee, a bug reporting tool for iOs and Android.

Famous Five:

  • Favorite Book? – The Hard Thing About Hard Things
  • What CEO do you follow? –  Henry Worth
  • Favorite online tool?Gmail
  • Do you get 8 hours of sleep?—I wish
  • If you could let your 20-year old self, know one thing, what would it be? – "You want start playing in the startup ecosystem as early as possible when you have less commitments and less things to worry about"

 

Time Stamped Show Notes:

  • 01:18 – Nathan introduces Alex to the show
  • 01:31 – Bugsee is bug reporting tool for iOs and Android
    • 01:51 – Bugsee provides video network and blog, leading out to the event
    • 02:15 – You will not only know that the app crashed, but what led it to crash
  • 02:50 – Bugsee is a SaaS model and they price based on the app size
  • 03:19 – For an app that has 500K users, it will cost $500
  • 03:40 – Bugsee provides different levels of value
  • 04:33 – Average customer pay per month
  • 04:45 – Bugsee started in January 2016
    • 05:01 – Bugsee started charging in December 2016
  • 05:20 – Bugsee has 1100 sign ups and 30% have used Bugsee
  • 06:22 – Alex mentions why he calls users as customers, too
  • 06:40 – Most customers are given free tier to continue using Bugsee
    • 07:11 – New customers use the plan available
    • 07:30 – The limitations of Bugsy's free plan
  • 08:52 – Number of paying customers
  • 09:20 – Bugsee is funded by K9 Ventures
    • 09:33 – Bugsee has raised $1.2M
  • 09:40 – Bugsee had a previous failed attempt
    • 09:53 – The cap table had been reset by Bugsee
    • 10:43 – The previous attempt was in July 2015
  • 10:57 – Team size
    • 11:05 – The team is remote
  • 11:24 – The Famous Five

 

3 Key Points:

  • Users are also customers, regardless of whether you sell them on something or not.
  • Having a failed attempt does NOT mean you should give up.
  • Start playing in startup field as early as possible and while you're still free of obligations.

Resources Mentioned:

  • Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments
  • Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel
  • Toptal – Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal
  • Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible.
  • Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books.
  • The Top Inbox  – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences
  • Jamf – Jamf helped Nathan keep his Macbook Air 11” secure even when he left it in the airplane’s back seat pocket
  • Freshbooks – Nathan doesn’t waste time so he uses Freshbooks to send out invoices and collect his money. Get your free month NOW
  • Show Notes provided by Mallard Creatives
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