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SaaS Interviews with CEOs, Startups, Founders

What if you knew data behind the fastest growing SaaS companies today? Each morning join Nathan Latka as he spends 15 minutes interviewing SaaS founders. You'll learn how SaaS CEO's launched their startup and grew it into a business. SaaS Founders range from bootstrapped to funded, MVP to 10,000 customers, pre revenue to pre IPO.
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Now displaying: Page 1
Aug 24, 2016

Kevin Davis, who came up with a creative solution for tech support. After waiting weeks to get his computer back from the Geek Squad, he thought there had to be a quicker, better solution. He created Geekatoo as a platform for people to find tech experts in their own neighborhoods.

Famous Five:

 

  • Favorite Book? – Jason Calacanis’s Podcast
  • What CEO do you follow? — Not really, I look at other marketplaces.
  • Favorite online tool? — Base
  • Do you get 8 hours of sleep?—Yes
  • If you could let your 20 year old self know one thing, what would it be? — Make sure that you get your startup out as soon as possible.

 

Time Stamped Show Notes:

  • 01:25 – Nathan introduces Kevin
  • 01:50 – Musician, tech guy, and geek
  • 02:10 – Geekatoo, “like an Uber for tech support”
  • 03:00 – They started out aiming for a nationwide company
  • 04:10 – A platform
  • 04:50 – Founded in 2010
  • 04:55 – First-year revenue was literally nothing
    • 05:30 – It took over a year to get the product out
    • 06:20 – He supported himself by living back home
  • 07:00 – Now it is much quicker to bootstrap a launch
  • 07:45 – They take a percentage for every job that comes through
  • 08:00 – Switched to solving larger-level problems
  • 08:50 – Three different plans and other services
  • 09:30 – Customers are covered for the long term
  • 10:00 – Onboarding takes people from one service to a monthly plan
  • 10:30 – Total customers is 40000
  • 10:50 -- $2.7 M in capital
  • 11:10 – 2015 revenue was almost $4 M
  • 11:25 – Biggest costs
    • 11:50 – Provider payout and overseas center
    • 12:25 – Ad words
  • 13:20 – A focus on positive economics
  • 14:15 – Average project value is about $130
    • 14:40 – Acquisition cost is $20 to $30
    • 15:15 – A large volume of customers had $0 acquisition cost
  • 16:00 – Reasoning behind the merger with HelloTech
    • 17:35 – “A bigger pie”
    • 18:00 – New partners coming forward
  • 18:35 – kevin@hellotech.com or @geekatoo on Twitter
  • 21:15 -- The Famous Five

 

3 Key Points:

  • Don’t worry about perfecting your business—get it out there as quickly as possible
  • Do what is best to help your business grow.
  • Find a simple way to communicate with your customers.

 

Resources Mentioned:

  • Host Gator – The site Nathan uses to buy his domain names and hosting for cheapest price possible.
  • Freshbooks - The site Nathan uses to manage his invoices and accounts.
  • Leadpages  – The drag and drop tool Nathan uses to quickly create his webinar landing pages which convert at 35%+
  • Audible – Nathan uses Audible when he's driving from Austin to San Antonio (1.5 hour drive) to listen to audio books.
  • Base – Kevin’s favorite online tool
  • Show Notes provided by Mallard Creatives
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