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SaaS Interviews with CEOs, Startups, Founders

What if you knew data behind the fastest growing SaaS companies today? Each morning join Nathan Latka as he spends 15 minutes interviewing SaaS founders. You'll learn how SaaS CEO's launched their startup and grew it into a business. SaaS Founders range from bootstrapped to funded, MVP to 10,000 customers, pre revenue to pre IPO.
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Mar 22, 2019

Nick Francis is Co-founder and CEO of Help Scout, where he is on a mission to make every customer service interaction a more human one.
His two passions — technology and entrepreneurship — led him to start a web consultancy soon after college where he learned how to craft user experiences with his partners, Denny Swindle and Jared McDaniel.
In 2010, the trio founded Help Scout and left their hometown of Nashville to join the TechStars accelerator program in Boston. That program, along with the Boston startup ecosystem, helped transform Help Scout into something real — a successful, remote company now serving more than 8,000 customer support teams around the globe.
Nick lives and breathes product design, customer experience, and building a thoughtful, thriving company. He feels lucky to wake up every day and work alongside people who challenge him to grow and do great work.

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